PERFUME SUPPLIES

Working together

Terms & Conditions

Information for our wholesale customers.

1. Orders & Payment

Contact us for our latest wholesale price list and submit your order with complete company and delivery details. Minimum order values are specified on each price list. EAN-clean products require prior confirmation. All orders are subject to availability and confirmation.

A pro forma invoice will be issued upon confirmation. We accept bank transfers only. Eligible intra-EU transactions may qualify for 0% VAT under applicable regulations.

2. Cancellations

Cancellation requests must be submitted by email and approved by our team. Orders cannot be cancelled once dispatched or after customs clearance has begun.

3. Returns & Refunds

As a B2B wholesaler, we do not accept returns of correctly supplied goods after dispatch. Claims for damaged, defective, missing, or incorrect products will be reviewed with supporting evidence, subject to applicable law.

4. Damaged or Missing Goods

Customers must inspect shipments upon delivery and report any damage, shortages, or discrepancies within 48 hours. Claims should include photographs, tracking details, and a courier damage report or unboxing video where available. Late claims may require additional verification, without affecting mandatory legal rights.

5. Shipping & Delivery

We ship across Europe and selected international markets. Shipping and insurance costs depend on the destination, weight, and order size. Larger orders may be shipped on pallets. Delivery times are estimates.

6. Product Authenticity

We guarantee our commitment to supplying 100% genuine and original fragrances and cosmetics sourced from trusted suppliers.

7. Customer Support

For orders, pricing, deliveries, or general inquiries, please contact us through our official Contact page.

A little clarity

Your questions.
Answered.

For anything more specific,
our team is here to help.

Ask us a question
How do I place an order?

Contact us for the latest wholesale price list, then submit your complete company and delivery details. Orders are subject to availability and confirmation.

Which payment methods do you accept?

We accept bank transfers only. A pro forma invoice is issued upon confirmation.

How soon should I report damaged or missing goods?

Inspect your shipment on delivery and report any damage, shortages or discrepancies within 48 hours, with supporting evidence. See the full terms above.

Amber fragrance bottle on sunlit stone

Let’s work together

Find niche perfumes
for your next order.

Request the latest wholesale stock list and discuss
your requirements with Perfume Supplies.

Contact